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Phone Interview Tips Series

Table of Contents

  1. Phone Interview - Tip 1 -- Check Your Voicemail Greeting

  2. Phone Interview - Tip 2 -- The Best Time to Set Up Your Call

  3. Phone Interview - Tip 3 -- Where’s the Best Place for a Phone Interview?

  4. Phone Interview - Tip 4 -- How To Keep Your Focus

  5. Phone Interview - Tip 5 -- How to Build Your Confidence

  1. Phone Interview - Tip 6 -- How to Project Enthusiasm

  2. Phone Interview - Tip 7 -- Use Cheat Sheets

  3. Phone Interview - Tip 8 -- Research the Interviewer

  4. Phone Interview - Tip 9 -- Research the Company

  5. Phone Interview - Tip 10 -- Prepare Answers to Common Phone Interview Questions

  1. Phone Interview - Tip 11 -- Practice Your Phone Interview

  2. Phone Interview - Tip 12 -- How to Hit Your Phone Interview Goals

  3. Phone Interview - Tip 13 -- The Best Phone for Your Phone Interview

  4. Phone Interview - Tip 14 -- Your Phone Interview Voice

  5. Phone Interview - Tip 15 -- How to Give the Interviewer What They’re Looking For

  1. Phone Interview - Tip 16 -- How to Project the Right Image Over the Phone

  2. Phone Interview - Tip 17 -- Help Them Qualify You for the Face-to-Face Interview

  3. Phone Interview - Tip 18 -- Speak the Right Body Language

  4. Phone Interview - Tip 19 -- Secret Tricks to Phone Interview Success

  5. Phone Interview - Tip 20 -- Ask Questions

  1. Phone Interview - Tip 21 -- How to Listen Well

  2. Phone Interview - Tip 22 -- Don’t Talk Too Much

  3. Phone Interview - Tip 23 -- Watch Your Language

  4. Phone Interview - Tip 24 -- Phone Interview Etiquette

  5. Phone Interview - Tip 25 -- Getting the Face-to-Face Interview

  1. Phone Interview - Tip 26 -- How and When to Follow Up

  2. Phone Interview - Tip 27 -- Biggest Phone Interview Mistakes

  3. Phone Interview - Tip 28 -- Small Phone Interview Mistakes That Cause Big Problems

  4. Phone Interview - Tip 29 -- Things You Should Never Say

  5. Phone Interview - Tip 30 -- Make a Phone Interview Checklist

  1. Phone Interview - Tip 31 -- Relax, Be Calm, and Make a Good Impression

  2. Phone Interview - Tip 32 -- Good Telephone Communication Tips

  3. Phone Interview - Tip 33 -- Typical Phone Interview Questions

  4. Phone Interview - Tip 34 -- Thank You Notes

  5. Phone Interview - Tip 35 -- The One Question You Should Ask

  6. Phone Interview - Tip 36 -- How to Keep Them From Screening You Out

  7. Phone Interview - Tip 37 -- How to Prepare for a Phone Interview

Click to expand question sets, then click individual questions to read the post.

What are your phone interview goals?  The bottom-line goal of any phone interview is getting the invitation to come in for a face-to-face.  That’s the whole point of a phone interview.  Your goal in this interview is not the job.  It’s the next interview.
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The phone interview is a screening process to weed out too many candidates and narrow down the time spent doing in-person interviews.

Even though getting to the face-to-face interview is your biggest goal of the day, there are several smaller goals to aim for that will help you get to that big one.

reach your phone interview goals(1)    Don’t give them a reason to weed you out.

In a phone interview, employers can weed you out of the running for the smallest, most seemingly insignificant reasons.  If they called you, there’s something about you they liked.  So now they’re looking for reasons not to like you.  Don’t give them one.  So, be very well-prepared, even though it’s only a phone interview.  Treat it like a face-to-face.  Research, prepare, dress well, make sure you have a quiet spot, be on time, focus, and let them know you’re interested in the job.

(2)    Find out their biggest problems.

The job interview is a sales process.  You are both the product and the sales rep.  No sales rep ever sells anything without finding out a few pertinent facts about their customer.  In this case, the customer is the company you’re interviewing with.  So what do you need to know?  First, you need to know why and when they need someone.  Knowing that timeline will help you later.  Second, you need to know what their biggest problem or challenge is.  What skills do they need someone to have in order to meet those challenges?  Ask questions.

(3)    Answer their questions well.

Answering their questions well depends partly on the answers you’ve prepared ahead of time and partly on what you learn during the interview.  When you ask questions, the answers they give you tell you a lot about what they want to hear in their answer.  For instance, if you ask, “What does your ideal candidate look like?”, their answer gives you a list of the qualities they are looking for most.  Now you know what to pick out of your own experience to talk about when you answer their questions.  It will have a big impact on them.

(4)    Close for the next step.

You have a much bigger chance of getting invited to the face-to-face interview if you ask for it.  That’s closing.  It’s a sales term that just means “asking for the business.”  In a phone interview, all you have to do is say something like, “Wow, Jim, I’m really excited about this opportunity.  It seems like I’m a great fit because of X, Y, and Z.   When can we get together to talk some more about it?”  If you’re brave enough to ask, you’ll boost your chances of getting the results you want by a LOT.


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