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Phone Interview Tips – #9: Research the Company

Phone Interview Tips Series


Table of Contents


  1. Phone Interview - Tip 1 -- Check Your Voicemail Greeting

  2. Phone Interview - Tip 2 -- The Best Time to Set Up Your Call

  3. Phone Interview - Tip 3 -- Where’s the Best Place for a Phone Interview?

  4. Phone Interview - Tip 4 -- How To Keep Your Focus

  5. Phone Interview - Tip 5 -- How to Build Your Confidence


  1. Phone Interview - Tip 6 -- How to Project Enthusiasm

  2. Phone Interview - Tip 7 -- Use Cheat Sheets

  3. Phone Interview - Tip 8 -- Research the Interviewer

  4. Phone Interview - Tip 9 -- Research the Company

  5. Phone Interview - Tip 10 -- Prepare Answers to Common Phone Interview Questions


  1. Phone Interview - Tip 11 -- Practice Your Phone Interview

  2. Phone Interview - Tip 12 -- How to Hit Your Phone Interview Goals

  3. Phone Interview - Tip 13 -- The Best Phone for Your Phone Interview

  4. Phone Interview - Tip 14 -- Your Phone Interview Voice

  5. Phone Interview - Tip 15 -- How to Give the Interviewer What They’re Looking For


  1. Phone Interview - Tip 16 -- How to Project the Right Image Over the Phone

  2. Phone Interview - Tip 17 -- Help Them Qualify You for the Face-to-Face Interview

  3. Phone Interview - Tip 18 -- Speak the Right Body Language

  4. Phone Interview - Tip 19 -- Secret Tricks to Phone Interview Success

  5. Phone Interview - Tip 20 -- Ask Questions


  1. Phone Interview - Tip 21 -- How to Listen Well

  2. Phone Interview - Tip 22 -- Don’t Talk Too Much

  3. Phone Interview - Tip 23 -- Watch Your Language

  4. Phone Interview - Tip 24 -- Phone Interview Etiquette

  5. Phone Interview - Tip 25 -- Getting the Face-to-Face Interview


  1. Phone Interview - Tip 26 -- How and When to Follow Up

  2. Phone Interview - Tip 27 -- Biggest Phone Interview Mistakes

  3. Phone Interview - Tip 28 -- Small Phone Interview Mistakes That Cause Big Problems

  4. Phone Interview - Tip 29 -- Things You Should Never Say

  5. Phone Interview - Tip 30 -- Make a Phone Interview Checklist


  1. Phone Interview - Tip 31 -- Relax, Be Calm, and Make a Good Impression

  2. Phone Interview - Tip 32 -- Good Telephone Communication Tips

  3. Phone Interview - Tip 33 -- Typical Phone Interview Questions

  4. Phone Interview - Tip 34 -- Thank You Notes

  5. Phone Interview - Tip 35 -- The One Question You Should Ask

  6. Phone Interview - Tip 36 -- How to Keep Them From Screening You Out

  7. Phone Interview - Tip 37 -- How to Prepare for a Phone Interview


Click to expand question sets, then click individual questions to read the post.

Don’t be surprised in your phone interview if the hiring manager asks, What do you know about our company?  It’s a reasonable question.  Why would they want to bother talking with someone who doesn’t even understand what they do?  And who didn’t care enough to find out? 
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Some candidates think the telephone interview is an information session for them, but it’s really a screening process for the employer.  They’re looking for reasons to cross you off their list and narrow down the field for the face-to-face interview round.

Don’t let them screen you out.  Instead, earn yourself big points by being able to answer this interview question intelligently.

  • Start with the corporate website.  You’ll get a solid foundation in what the company does.  You’ll learn about their products or services.  You’ll probably get an idea of how large the company is.  You’ll see how technologically-savvy they are based on how well the website’s done.  You can even get a sense of corporate values from their mission statement.
  • Then go to Google.  A Google search will yield news about the company.  Are they growing?  Have they been hit with lawsuits?  What are others saying about this company?
  • Definitely check them out on LinkedInCorporate pages on LinkedIn provide you with additional  nformation you can’t get from the official corporate website.  Also, check out the profiles of employees who work at the company.  What’s their background?  How long have they been there?  Those are big clues for you.
  • Look at the company’s Facebook page.  More and more companies maintain a Facebook page.  They usually put more casual information there than on their corporate site or LinkedIn.  It gives you a different perspective.
  • Find them on Twitter.  You might or might not be able to find company tweets.  But you might easily find employee tweets, which can be pretty valuable for you.
  • Ask your network.  Just ask around among your friends and colleagues what they know about the company.  Your recruiter is a good resource, too.

phone interview tipsThis might seem like a lot of work for just a phone interview, but it’s very much worth doing.  A phone interview is never “just” a phone interview.  It’s the first step in the hiring process.  You won’t get to the second step (the face-to-face interview) if you don’t do a great job here.

Plus, what you find out about the company will help you do better, even in the phone interview, because you will understand more about the company and what their needs are and what they’re looking for.  That knowledge will help you shape your answers to be more impressive and more likely to move you forward in the process.

 

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