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Phone Interview Tips - #29: Things You Should Never Say

Phone Interview Tips Series


Table of Contents

  1. Phone Interview - Tip 1 -- Check Your Voicemail Greeting
  2. Phone Interview - Tip 2 -- The Best Time to Set Up Your Call
  3. Phone Interview - Tip 3 -- Where’s the Best Place for a Phone Interview?
  4. Phone Interview - Tip 4 -- How To Keep Your Focus
  5. Phone Interview - Tip 5 -- How to Build Your Confidence

  1. Phone Interview - Tip 6 -- How to Project Enthusiasm
  2. Phone Interview - Tip 7 -- Use Cheat Sheets
  3. Phone Interview - Tip 8 -- Research the Interviewer
  4. Phone Interview - Tip 9 -- Research the Company
  5. Phone Interview - Tip 10 -- Prepare Answers to Common Phone Interview Questions

  1. Phone Interview - Tip 11 -- Practice Your Phone Interview
  2. Phone Interview - Tip 12 -- How to Hit Your Phone Interview Goals
  3. Phone Interview - Tip 13 -- The Best Phone for Your Phone Interview
  4. Phone Interview - Tip 14 -- Your Phone Interview Voice
  5. Phone Interview - Tip 15 -- How to Give the Interviewer What They’re Looking For

  1. Phone Interview - Tip 16 -- How to Project the Right Image Over the Phone
  2. Phone Interview - Tip 17 -- Help Them Qualify You for the Face-to-Face Interview
  3. Phone Interview - Tip 18 -- Speak the Right Body Language
  4. Phone Interview - Tip 19 -- Secret Tricks to Phone Interview Success
  5. Phone Interview - Tip 20 -- Ask Questions

  1. Phone Interview - Tip 21 -- How to Listen Well
  2. Phone Interview - Tip 22 -- Don’t Talk Too Much
  3. Phone Interview - Tip 23 -- Watch Your Language
  4. Phone Interview - Tip 24 -- Phone Interview Etiquette
  5. Phone Interview - Tip 25 -- Getting the Face-to-Face Interview

  1. Phone Interview - Tip 26 -- How and When to Follow Up
  2. Phone Interview - Tip 27 -- Biggest Phone Interview Mistakes
  3. Phone Interview - Tip 28 -- Small Phone Interview Mistakes That Cause Big Problems
  4. Phone Interview - Tip 29 -- Things You Should Never Say
  5. Phone Interview - Tip 30 -- Make a Phone Interview Checklist

  1. Phone Interview - Tip 31 -- Relax, Be Calm, and Make a Good Impression
  2. Phone Interview - Tip 32 -- Good Telephone Communication Tips
  3. Phone Interview - Tip 33 -- Typical Phone Interview Questions
  4. Phone Interview - Tip 34 -- Thank You Notes
  5. Phone Interview - Tip 35 -- The One Question You Should Ask
  6. Phone Interview - Tip 36 -- How to Keep Them From Screening You Out
  7. Phone Interview - Tip 37 -- How to Prepare for a Phone Interview

Click to expand question sets, then click individual questions to read the post.

We all spend a lot of time talking about what you should say in phone interviews—how to answer interview questions, how to sell yourself for the job, how to ask questions of your own.  But have you ever considered what NOT to say in your phone interview?

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Sometimes what you don’t say is just as important as what you do say.

Here are several things you should never say in a phone interview.

phone interview tips“What does your company do?”

The only time this would ever be acceptable is if you are surprised by a telephone interview sneak attack that you could not have known about beforehand—in other words, they call you up out of the blue and want to conduct your interview right there, right then.  Otherwise, you’ve got some time to prepare.  Use it to research the company and find out what they do.  Then you can focus your conversation on how you would be a great addition to their organization.

“Can you hang on while I take this call?”

This phone call is THE most important conversation you could possibly be having right now.  Never allow other callers to interrupt.  In fact, turn off call waiting, text alerts, or anything else that might beep and distract you during this call.

“I’m worried about….”

Even if you’re very concerned about some factor in this new job (the commute, the transition, the hours, whatever), never ever bring it up in the phone interview.  It’s just too soon.  Bringing up something negative too early just makes you look negative.  I’ve seen firsthand how fast job seekers get knocked out of consideration by bringing up problems before they should.

“What’s the salary range for this position?”

Never, ever bring up money at any point in the interview process—not until you have an offer in your hand.

“How much vacation time would I get?”

Nothing more clearly says, “What’s in it for me?” than asking about benefits and perks too early in the conversation.  That’s always a bad move.  The job interview is a sales process—you are the product and the sales rep.  That interviewer is your customer.  Your job is to “sell” them on the idea of hiring you—which means your focus must be on what’s in it for them.  Once you’ve convinced them that you are the right person to hire, then you can talk about what you’re getting out of it—and you can decide if you’re interested or not at that point.

 

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