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Phone Interview Tips Series

Table of Contents

  1. Phone Interview - Tip 1 -- Check Your Voicemail Greeting

  2. Phone Interview - Tip 2 -- The Best Time to Set Up Your Call

  3. Phone Interview - Tip 3 -- Where’s the Best Place for a Phone Interview?

  4. Phone Interview - Tip 4 -- How To Keep Your Focus

  5. Phone Interview - Tip 5 -- How to Build Your Confidence

  1. Phone Interview - Tip 6 -- How to Project Enthusiasm

  2. Phone Interview - Tip 7 -- Use Cheat Sheets

  3. Phone Interview - Tip 8 -- Research the Interviewer

  4. Phone Interview - Tip 9 -- Research the Company

  5. Phone Interview - Tip 10 -- Prepare Answers to Common Phone Interview Questions

  1. Phone Interview - Tip 11 -- Practice Your Phone Interview

  2. Phone Interview - Tip 12 -- How to Hit Your Phone Interview Goals

  3. Phone Interview - Tip 13 -- The Best Phone for Your Phone Interview

  4. Phone Interview - Tip 14 -- Your Phone Interview Voice

  5. Phone Interview - Tip 15 -- How to Give the Interviewer What They’re Looking For

  1. Phone Interview - Tip 16 -- How to Project the Right Image Over the Phone

  2. Phone Interview - Tip 17 -- Help Them Qualify You for the Face-to-Face Interview

  3. Phone Interview - Tip 18 -- Speak the Right Body Language

  4. Phone Interview - Tip 19 -- Secret Tricks to Phone Interview Success

  5. Phone Interview - Tip 20 -- Ask Questions

  1. Phone Interview - Tip 21 -- How to Listen Well

  2. Phone Interview - Tip 22 -- Don’t Talk Too Much

  3. Phone Interview - Tip 23 -- Watch Your Language

  4. Phone Interview - Tip 24 -- Phone Interview Etiquette

  5. Phone Interview - Tip 25 -- Getting the Face-to-Face Interview

  1. Phone Interview - Tip 26 -- How and When to Follow Up

  2. Phone Interview - Tip 27 -- Biggest Phone Interview Mistakes

  3. Phone Interview - Tip 28 -- Small Phone Interview Mistakes That Cause Big Problems

  4. Phone Interview - Tip 29 -- Things You Should Never Say

  5. Phone Interview - Tip 30 -- Make a Phone Interview Checklist

  1. Phone Interview - Tip 31 -- Relax, Be Calm, and Make a Good Impression

  2. Phone Interview - Tip 32 -- Good Telephone Communication Tips

  3. Phone Interview - Tip 33 -- Typical Phone Interview Questions

  4. Phone Interview - Tip 34 -- Thank You Notes

  5. Phone Interview - Tip 35 -- The One Question You Should Ask

  6. Phone Interview - Tip 36 -- How to Keep Them From Screening You Out

  7. Phone Interview - Tip 37 -- How to Prepare for a Phone Interview

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The art of conversation requires that you not only express yourself well, but also that you listen well.  Good listeners are valued.  Being a good listener means that you’re going to have a more productive, higher-quality conversation than you would otherwise.
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phone interview tipsBeing a good listener is especially helpful in a telephone interview situation, where one of the biggest challenges is that you can’t read the interviewer’s expressions or body language, and they can’t read yours.  So much of communication is reading visual cues, and you just can’t do that in a phone interview.  You can’t rely on the usual rules for showing you’re a good listener, which recommend things like “maintain good eye contact,” “lean forward in your seat,” and “nod.”  And you can’t rely on those visual cues to help you understand what the other person is saying.

Still, there are plenty of communication techniques that show you’re a good listener, give you a much better conversation, and make for a great phone interview:

  • Create a quiet space for your interview.  You can’t listen well if you can’t hear what they are saying to you.  This conversation is a priority, so treat it like one.
  • Pay attention.  Don’t let yourself get distracted by ANYTHING.  This conversation is so important.  Don’t try to conduct it in a restaurant, while driving, or anywhere near a child or a pet.  And try not to be thinking about what you’re going to say while they are talking.  You could easily miss something important.
  • Don’t interrupt. Assertiveness is fine in an interview (see this article on closing); rudeness is not.  Don’t interrupt your interviewer, ever.  If they mention something that confuses you or raises a question for you, write it down to ask about when it’s your turn.
  • Take notes.  As your interviewer talks, take notes on what he or she is saying.  This will help you when you are asking questions, it will help you write a better thank you note, and it will help you prepare for the face-to-face interview.  They might even ask you to write down a phone number or website.  If you have been taking notes, you can do it without missing a beat.
  • Ask great questions.  Asking relevant questions is a powerful way to show that you are listening and you are interested.  Ask questions about the job and the company.  Don’t ask questions about the salary, the vacation, or the perks.
  • Clarify for understanding.  If the interviewer asks you a question and you’re not sure what they want to know, ask.  Blindly launching into an answer that turns out to be wrong is much worse than saying, “Do you mean X, or Y?”


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